A dashboard to predict what the client needs, even before he knows it
Industry: Retail
Site: e-commerce
Use Case: Product Recommendation
Region: Spain
Year: 2021
PROCESS DESCRIPTION
Today, when evaluating, buying or using a product or a service, consumers expect to have personalized experiences in real time through the different digital channels
PROBLEM
Application development is needed for a wide variety of personalization use cases, including product recommendations, personalized search results, and tailored marketing communications.
GOAL
Create a Machine Learning solution to offer high quality personalized experiences through different digital channels
BENEFITS
It can translate into improvements in customer engagement, conversion, revenue, and margins.